Processos de certificação escolar na divisão de atendimento escolar da superintendência regional de ensino de Ouro Preto: uma análise sobre as escolas particulares e secretarias municipais de educação que compõem a jurisdição

Abstract

This dissertation was developed within the scope of theMestrado Profissional em Gestão da Avaliação Pública, do Centro de Políticas Públicas e Avaliação da Educação (CAEd) da Universidade Federal de Juiz de Fora (UFJF).This research stems from the following problem question: what are the limitations and possibilities of the support da provided by Divisão de Atendimento Escolar (Divae) staff regarding certification and the actions carried out with private schools and municipal education departments within the jurisdiction of the Superintendência Regional de Ensino (SRE) of Ouro Preto? The general objective is to improve the support provided related to certification and the actions performed by Divae of SRE Ouro Preto in assisting private schools and municipal education departments, ensuring more efficient process deliveries. To this end, a documentary analysis was conducted on the resolutions issued by the Conselho Estadual de Educação de Minas Gerais (CEE-MG), which establish school certification regulations within the state, as well as on the legislation of Secretaria de Estado de Educação de Minas Gerais (SEE-MG), which defines guidelines for regulating school processes in all 47 SREs. Subsequently, a field study was conducted, including a questionnaire applied to staff responsible for preparing school certification processes — both in private schools and municipal education departments — and an interview with the Coordinator of Superintendência de Regulação e Inspeção Escolar (SRI) - Autorização Escolar at SEE-MG. The collected data were analyzed based on the following axes: (i) management training - Melo et al. (2020), Alves e Bispo (2022), and Machado e Carvalho (2022); (ii) the role of the school inspector - Pereira (2015); and (iii) process management - Gonçalves (2000), Saraiva e Capelão (2000), Moreira (2015), and Almeida, Souza e Mello (2010). The field research indicated that the main elements that generate impacts and delays in the certification process are: the lack of training offered of Divae, obtaining documents required of other regulatory bodies, the obligation to update certain documents during the process flows and the time taken to analyze the documents analysts by Divae of Ouro Preto. Thus, the results made it possible to understand the professional profile of those assisted by Divae of Ouro Preto; the factors affecting the procedural work carried out by legal representatives; the participants' assessments regarding the performance of Divae of Ouro Preto, and the reflections of the Coordinator of SRI - Superintendência de Regulação e Inspeção Escolar on regulatory processes within SEE-MG. Based on these findings, the Educational Action Plan (PAE) presents proposals aimed at improving the process management of Divae of Ouro Preto. These include encouraging continuous professional development, enhancing coordination between the division and the school inspection sector of SRE Ouro Preto, and improving communication with staff responsible for regulatory processes.